Initiate a return request for one or more items in an order. This creates a return authorization record in the connected platform, which the merchant can then approve, reject, or process. The return request typically includes the items to be returned, quantities, and the reason for the return.
Common use cases include automating return request creation from a customer self-service portal and triggering platform-side return workflows from an external OMS.
Note: Required fields, accepted return reasons, and the return flow (approval-based vs. automatic) vary by platform.
| Time | Status | User Agent | |
|---|---|---|---|
Retrieving recent requests… | |||
Available platforms
This endpoint is supported by 2 platforms. Click on each platform to see its specific required fields and return flow.
Same schema, platform-aware details. Required fields, accepted return reasons, and whether the return requires approval vary by platform.